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Metro services on the Blue Line faced disruptions between Dumdum and Dakshineswar due to a signal failure that occurred at 17:56 hrs. Commuters were left in a bind as services were halted, with trains running only between Kavi Subhash and Dumdum during this period. The unexpected outage caused delays for numerous passengers relying on this vital route to reach their destinations.
As frustration mounted among commuters, the metro authorities worked swiftly to address the issue. Passengers were informed about the limited services and urged to seek alternative transportation options while repairs were underway. The operational challenges during this signal failure highlighted the importance of efficient communication to keep passengers informed in real time.
After nearly two hours of inconvenience, the signal failure was rectified, allowing normal services to resume across the entire Blue Line. By 19:17 hrs, trains were back on their regular schedule, and the usual flow of passengers resumed. Metro officials expressed their gratitude for the patience and understanding shown by the commuters during the disruption.
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